Returns
We hope that you are happy with your purchase, but understand if you need to return a product back to us. To return an item please follow the instructions below.
- When you're ready to return, select create a return.
- Enter your order number and delivery ZIP code/email address then choose the items to return.
- Choose your most convenient return method. Print your personalized return label and returns form.
- Include your return form in your parcel and attach the return label. Return your parcel at your nearest drop-off point. Note - failure to include your returns form may result in your return not being processed.
We're at a start of a journey with ReBOUND, offering a convenient and free way to return items. Whilst we're getting set up there might be a slight delay in processing returns. Please allow up to 3 weeks for returns to be fully processed.